For the Owner
You created the org and hold every permission. Set the org up, delegate, and keep it healthy.
As owner you hold all organization permissions implicitly and can reach every schedule. Your job is to set the organization up and then delegate so you’re not a bottleneck.
When this applies
You created the organization at sign-up, or ownership was transferred to you. There is exactly one owner at a time.
What to do
- Configure the organization in Organization settings: name, default timezone, minimum slot size, and default currency.
- Set up multiplier templates (e.g. after-hours, weekend, graveyard) so finance can prefill premium rates consistently across schedules. Templates only prefill — values stay editable per schedule.
- Decide what members can see in their personal report: nothing, hours only, or hours and pay.
- Grant Manage people / Manage schedules / Manage financials to the right people so day-to-day work doesn’t route through you.
- Create API tokens if you’re integrating a status page or dashboard — token management is owner-only.
Going on leave? Transfer ownership from Organization settings, or grant another person the admin permissions they need. The last-admin guard prevents you from accidentally leaving the org without an admin.